Terms & Conditions
Welcome to Aura Prints! By visiting our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.
1. General Information
These Terms & Conditions apply to all orders placed through Aura Prints, whether on our website or through other sales channels. By placing an order, you agree to these terms. If you do not agree with any part of these terms, please do not proceed with your order.
2. Product Descriptions & Customization
At Aura Prints, we aim to provide accurate product descriptions and images. As our products are customizable, colors, designs, and sizes may slightly vary based on availability and your specifications. We are not liable for slight discrepancies in product appearance or design.
3. Ordering & Payment
To place an order, you must provide accurate information, including shipping address, contact details, and payment information. All payments are processed securely via our payment gateways. By placing an order, you confirm that all the information you provided is correct.
4. Shipping & Delivery
We offer low cost shipping on all orders within India. Orders are processed and dispatched within the stated processing time, but delivery times may vary based on your location. We are not responsible for any delays caused by shipping carriers.
- No International Shipping: We currently do not offer international shipping.
- No COD (Cash on Delivery): We do not offer COD as a payment option. All orders must be prepaid.
5. Returns & Refunds
As our products are personalized, we do not accept returns or exchanges. However, if your product arrives damaged or defective, please contact us within 7 days of receiving your order. We will review the issue and offer a replacement or refund as appropriate.
- Damaged or Defective Products: If your item is damaged or defective, we will resolve the issue by offering a replacement or refund after reviewing the case.
6. Privacy & Data Protection
We value your privacy and take appropriate measures to protect your personal information. For details on how we collect and handle your data, please refer to our Privacy Policy.
7. Copyright & Intellectual Property
All designs, content, and intellectual property used on Aura Prints are owned by us or our partners. Unauthorized use, reproduction, or distribution of our designs and products is prohibited.
8. Limitation of Liability
While we strive to provide the highest quality products, Aura Prints is not liable for any direct or indirect damage resulting from the use of our products. Our maximum liability to you is limited to the value of your order.
9. Photos & Social Media
By placing an order, you give us the right to use images of your custom products on our social media accounts and marketing materials. However, if you prefer your photos not to be shared, please email us at helloauraprints@gmail.com, and we will respect your request.
10. Modifications to Terms & Conditions
Aura Prints reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page. It is your responsibility to check this page regularly for updates.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes related to these terms will be resolved in the courts located in Maharashtra , India.
12. Contact Us
If you have any questions or concerns regarding our Terms & Conditions, please feel free to contact us at:
- Email: helloauraprints@gmail.com
- Phone/WhatsApp: +91 9321132509